ZerouatI، M.، و Guettaf، F. (2019). Exploring Relationship Marketing Practices in Hotel Institutions through User-Generated Reviews: An Analysis of some Trip Advisor Reviews in an Algerian Hotel. مجلة الاستراتيجية والتنمية، مج9, ع3 ، 84 - 104. مسترجع من http://search.mandumah.com/Record/1006099
ZerouatI، Maouahib، و Fairouz Guettaf. "Exploring Relationship Marketing Practices in Hotel Institutions Through User-Generated Reviews: An Analysis of Some Trip Advisor Reviews in an Algerian Hotel." مجلة الاستراتيجية والتنمية مج9, ع3 (2019): 84 - 104. مسترجع من http://search.mandumah.com/Record/1006099