Elrafei، S. A.، و Temerak، M. S. (2019). Examining the Interaction Effect of Focal Customer's and Other Customer's Service Experience on Focal Customers Revisit Intention and Word of Mouth. مجلة الدراسات والبحوث التجارية، س39, ع2 ، 1271 - 1286. مسترجع من http://search.mandumah.com/Record/1183949
Elrafei، Sarah Ali، و Mohamed Sobhy Temerak. "Examining the Interaction Effect of Focal Customer's and Other Customer's Service Experience On Focal Customers Revisit Intention and Word of Mouth." مجلة الدراسات والبحوث التجارية س39, ع2 (2019): 1271 - 1286. مسترجع من http://search.mandumah.com/Record/1183949