عبدالوهاب، هبه. (2023). Exploring the Effect of AI Chatbots on Customer Experience, Satisfaction and Advocacy: New Evidence from the Banking Sector in Egypt. مجلة التجارة والتمويل، عدد خاص ، 116 - 146. مسترجع من http://search.mandumah.com/Record/1391608
عبدالوهاب، هبه. "Exploring the Effect of AI Chatbots On Customer Experience, Satisfaction and Advocacy: New Evidence From the Banking Sector in Egypt." مجلة التجارة والتمويل عدد خاص (2023): 116 - 146. مسترجع من http://search.mandumah.com/Record/1391608