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The Impact of Perceived Risks on Using Digital Finance Services in Egypt: An Empirical Study

المصدر: المجلة الأكاديمية للعلوم الإجتماعية
الناشر: الأكاديمية الدولية للهندسة وعلوم الإعلام
المؤلف الرئيسي: Noureldin, Amr Ahmed (Author)
مؤلفين آخرين: Moawad, Rania Ramadan (Co-Author)
المجلد/العدد: مج1, ع1
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2023
الشهر: يناير
الصفحات: 70 - 81
ISSN: 2974-3524
رقم MD: 1499890
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
Perceived Risks | Digital Finance Services | User of Digital Finance Services | Egypt
رابط المحتوى:
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المستخلص: This paper aims to explore the impact of perceived risks on using digital finance services in Egypt. The sample of 384 was distributed among the respondents, data were collected by a questionnaire, where a usable sample of 314 was retained for the analysis, and the response rate was 81.77%. the data was analyzed by structural equation modeling (SEM) using AMOS V.25. The results revealed that perceived risk had a negative and significant impact on using digital finance services, that is when the perceived risk from the customer increase, the using digital finance services will be decreased. Hence, the researcher recommends the necessity to build trust, because customer prefers to use digital finance services with a high level of trust, since the use of these services is risky behavior, so he tends to use these services in which they are expected to be successful handling of risks.

ISSN: 2974-3524