Sanad، A. A. A.، و Fidler، C. (2012). Developing an Integrated Model to Support Effective Customer Relationships Management Implementation within the Private Sector of the Kingdom of Saudi Arabia (رسالة ماجستير غير منشورة). De Montfort University، لستر. مسترجع من http://search.mandumah.com/Record/601484
Sanad، Ahmed Abd Allah، و Christine Fidler. "Developing an Integrated Model to Support Effective Customer Relationships Management Implementation Within the Private Sector of the Kingdom of Saudi Arabia" رسالة ماجستير. De Montfort University، لستر، 2012. مسترجع من http://search.mandumah.com/Record/601484