Al Qahtani، F.، و Chaudhry، Y. (2010). An Assessment of the Effectiveness of the Adoption of Social Crm within the Tourism Sector of the Kingdom of Saudi Arabia: A Case Study of Saudi Commission for Tourism and Antiquities (رسالة ماجستير غير منشورة). Coventry University، كوفنتري. مسترجع من http://search.mandumah.com/Record/602418
Al Qahtani، Fatimah، و Yaseen Chaudhry. "An Assessment of the Effectiveness of the Adoption of Social Crm Within the Tourism Sector of the Kingdom of Saudi Arabia: A Case Study of Saudi Commission for Tourism and Antiquities" رسالة ماجستير. Coventry University، كوفنتري، 2010. مسترجع من http://search.mandumah.com/Record/602418