Al Harbi، M. I.، و Wright، D. (2011). Is CRM Feasible and Beneficial for Small Businesses Alongside their Relationship Marketing Activities ?: A Case Study of “Envy Boutique” A Clothing Retailer (رسالة ماجستير غير منشورة). Manchester Metropolitan University، مانشستر. مسترجع من http://search.mandumah.com/Record/610736
Al Harbi، Maha Ibrahim، و Diane Wright. "Is CRM Feasible and Beneficial for Small Businesses Alongside Their Relationship Marketing Activities ?: A Case Study of “Envy Boutique” A Clothing Retailer" رسالة ماجستير. Manchester Metropolitan University، مانشستر، 2011. مسترجع من http://search.mandumah.com/Record/610736