Daowd، S. D. Z. (2014). The Mediating Role Of Electronic Customer Relationship Management Between Electronic Customer Knowledge Management and His Life Time Value Of The Egyption Commercial Banks: Structural Equation Modeling Approach. مجلة التجارة والتمويل، ع4 ، 1 - 28. مسترجع من http://search.mandumah.com/Record/666628
Daowd، Sanaa Daowd Zaky. "The Mediating Role Of Electronic Customer Relationship Management Between Electronic Customer Knowledge Management and His Life Time Value Of The Egyption Commercial Banks: Structural Equation Modeling Approach." مجلة التجارة والتمويل ع4 (2014): 1 - 28. مسترجع من http://search.mandumah.com/Record/666628