Al Kalefah، M.، و Foley، A. (2009). Top Management Leadership Commitment and Employees Involvement and Empowerment in Implementing Successful Total Quality Management (TQM): Is al Yacht Company Ready to Implement Total Quality Management ? (رسالة ماجستير غير منشورة) University of Portsmouth، بورتسموث. مسترجع من http://search.mandumah.com/Record/688201
Al Kalefah، Mohanad، و Andrea Foley. "Top Management Leadership Commitment and Employees Involvement and Empowerment in Implementing Successful Total Quality Management (TQM): Is Al Yacht Company Ready to Implement Total Quality Management ?" رسالة ماجستير University of Portsmouth، بورتسموث، 2009. مسترجع من http://search.mandumah.com/Record/688201