Al Saggaff، M. A.، و Azharul، K. (2009). Implementation of a total quality management approach to improve efficiency and performance of the industrial organization (رسالة ماجستير غير منشورة). Queensland University of Technology، بريزبن. مسترجع من http://search.mandumah.com/Record/744842
Al Saggaff، Mohammad Ali، و Karim Azharul. "Implementation of a Total Quality Management Approach to Improve Efficiency and Performance of the Industrial Organization" رسالة ماجستير. Queensland University of Technology، بريزبن، 2009. مسترجع من http://search.mandumah.com/Record/744842