Mohamed، S. M. H. (2017). Determinants of Customer Relationship Management "CRM" in the Egyptian Commercial Banks: A Proposed Model. مجلة البحوث التجارية، مج39, ع2 ، 4 - 30. مسترجع من http://search.mandumah.com/Record/826105
Mohamed، Samar Mostafa Hosny. "Determinants of Customer Relationship Management "CRM" in the Egyptian Commercial Banks: A Proposed Model." مجلة البحوث التجارية مج39, ع2 (2017): 4 - 30. مسترجع من http://search.mandumah.com/Record/826105