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دليل المستخدم
Zairi، M. (2013). Excellence Demystified: Can an Organisation become Excellent by being Good at some Aspects with Potential for Improvement in Others. المجلة العربية للجودة والتميز، ع1 ، 8 - 19. مسترجع من http://search.mandumah.com/Record/900600
Zairi، Mohamed. "Excellence Demystified: Can an Organisation Become Excellent By Being Good At Some Aspects With Potential for Improvement in Others." المجلة العربية للجودة والتميز ع1 (2013): 8 - 19. مسترجع من http://search.mandumah.com/Record/900600