Osman، A. A. O. A. A. (2017). The Gap between Perceptions and Expectations for Measuring the Quality of Services Provided by the Higher Technological Institute in Matrouh. مجلة الدراسات المالية والتجارية، ع1 ، 226 - 249. مسترجع من http://search.mandumah.com/Record/932475
Osman، Abd Alrahman Osman Abd Alrahman. "The Gap between Perceptions and Expectations for Measuring the Quality of Services Provided By the Higher Technological Institute in Matrouh." مجلة الدراسات المالية والتجارية ع1 (2017): 226 - 249. مسترجع من http://search.mandumah.com/Record/932475