يجب تسجيل الدخول أولا
Modelling the Impact of ISO 26000 Implementation on Egyptian Hotel Sector Performance
| المصدر: | المجلة الدولية للتراث والسياحة والضيافة |
|---|---|
| الناشر: | جامعة الفيوم - كلية السياحة والفنادق |
| المؤلف الرئيسي: | Ali, El Hussein (Author) |
| مؤلفين آخرين: | Qoura, Omar (Co-Author) |
| المجلد/العدد: | مج12, ع3 |
| محكمة: | نعم |
| الدولة: |
مصر |
| التاريخ الميلادي: |
2018
|
| الصفحات: | 214 - 233 |
| ISSN: |
2636-4115 |
| رقم MD: | 979050 |
| نوع المحتوى: | بحوث ومقالات |
| اللغة: | الإنجليزية |
| قواعد المعلومات: | HumanIndex |
| مواضيع: | |
| كلمات المؤلف المفتاحية: |
Hotel Performance | ISO 26000 | Organizational Governance | Community Involvement | Egypt
|
| رابط المحتوى: |
الناشر لهذه المادة لم يسمح بإتاحتها. |
| المستخلص: |
The purpose of this study is to explore the impact of ISO 26000 implementation on Egyptian hotel sector performance among hotel general managers, financial managers and food and beverage managers based on adoption seven core principles of ISO 26000 which are organizational governance, human rights, labor practices, the environment, fair operating practices, consumer issues, community involvement, and development. The study is based on a quantitative approach to achieve its aim. The procedure for collecting data for this study used a questionnaire to collect exploratory data. The semi-structured questionnaire online link was sent randomly to hotels' managers and financial managers via email and across social media (Facebook) to collect their perspective. The results of this study can act as a reference guide to hotel managers, financial managers and food and beverage managers to develop strategies to overcome ISO 26000 implementation challenges. First, the study revealed that hotel’s progress on ISO26000adoption contributed to maximize its economic performance, increasing market share and enhancing reputation. Second, the economic, social and environmental drivers have a significant positive effect on ISO adoption. Third, the result also indicated that the internal, the external and resources barriers have a negative effect on ISO adoption. |
|---|---|
| ISSN: |
2636-4115 |
عناصر مشابهة
-
Food Safety between Knowledge and the Actual Application : A Practical Study on the Food and Beverage Sector Employees’ in the Egyptian Resort Hotels
بواسطة: Abd El Fattah, Mostafa Attia منشور: (2013) -
The Impact of Reputation Management on Hotel Image among Internal Customers: The Case of Egyptian Hotels
بواسطة: Qoura, Omar منشور: (2013) -
The Effect of Fellow Workers’ Warmth and Competence on Frontline Employees’ Proactive Customer Service Performance and Turnover Intentions in Hotels
بواسطة: Abd El-Aty, Yasser منشور: (2018) -
Managing Egyptian Five-Star Hotels During Times of Crises
بواسطة: El Shaer, Noha Saad منشور: (2018) -
Providing Accessibility for Customer with Physical Disabilities: A Discussion and Case Study on Egyptian Hotels
بواسطة: Mansour, Soad Omran منشور: (2015)
