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An investigation of the Factors Affecting the Performance of the Vehicles Maintenance Management system at a Government Department in Saudi Arabia

المؤلف الرئيسي: Al Hodaib, Mohammed Saud (Author)
مؤلفين آخرين: Whyte, Andrew (Advisor)
التاريخ الميلادي: 2011
موقع: برث
الصفحات: 1 - 108
رقم MD: 618128
نوع المحتوى: رسائل جامعية
اللغة: الإنجليزية
الدرجة العلمية: رسالة ماجستير
الجامعة: Curtin University
الكلية: Faculty of Science and Engineering
الدولة: أستراليا
قواعد المعلومات: +Dissertations
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المستخلص: Maintenance management is a complex process due to the large number of inputs affecting directly or indirectly the output performance. The purpose of this study was to investigate the factors affecting the performance of the vehicles' maintenance management system at a government department in Saudi Arabia. This study adopted a qualitative methodology that was based on five interviews with managers at different levels. The result shows that the maintenance strategies and approaches applied at the department were not effective; also, the absence of an efficient vehicle replacement policy associated with a lack of outsourcing maintenance operations above the organisation capability negatively impacted on the maintenance management system performance. The study highlighted the need for essential changes in the vehicles maintenance system to be more efficient and reliable. Recommendations were made to enhance performance significantly from the current situation.

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