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Assessment of Projects Using Key Performance Indicators in Oil and Gas Companies

المؤلف الرئيسي: Omer, Haleema Hussien (Author)
مؤلفين آخرين: Matoug, Mahmoud Muktar (Advisor), Frefer, Abdulbaset Ali (Advisor)
التاريخ الميلادي: 2017
موقع: طرابلس
الصفحات: 1 - 102
رقم MD: 1018444
نوع المحتوى: رسائل جامعية
اللغة: الإنجليزية
الدرجة العلمية: رسالة ماجستير
الجامعة: جامعة طرابلس
الكلية: كلية الهندسة
الدولة: ليبيا
قواعد المعلومات: +Dissertations
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المستخلص: Nowadays, the management system based on key performance indicators (KPIs) is one of the most effective systems from a perspective of project management. A project performance and success can be measured traditionally by three indicators, namely; cost, time, and quality. Researchers however argued that the measure of project's success can no longer be restricted to the traditional indicators. The oil and gas industry is a multi-million dollar industry, which operates both onshore and offshore. Today oil and gas companies are facing many kinds of risks and uncertainties that make execution of projects increasingly complex. Identification of critical success factors for oil and gas projects is important as it allows companies to focus their efforts on these factors to ensure success. The aim of this research is to identify the key performance indicators and critical success factors in the oil and gas projects with a focus on Libya. This aim met through an extensive literature reviews which were reviewed to identify key performance indicators and critical success factors. Pilot study of the questionnaire was achieved by a scouting sample, which consisted of 20 questionnaires. A questionnaire survey and interviews was sought the opinion of project practitioners representing, client, consultants and contractors in the Libyan oil and gas sectors on the key performance indicators and critical success factors. Eighty-eight responses were collected and analyzed using a combination of descriptive analysis and correlation analysis. In addition to that, five semi-structured interviews were conducted with local experts in oil and gas project of the Libyan oil and gas industry in order to add other key performance indicators and critical success factors.

Results indicate that the traditional key performance indicators of the iron triangle (Cost, Time and Quality) are not applicable alone to measuring performance and success on oil and gas projects in Libya. Other key performance indicators such as Health, Safety and Environment (HSE), Customer Satisfaction, Efficiency of use of resource, Profitability, Experience gain from the project, Shareholder Satisfaction, Sustainability, Maintainability and Reliability are increasingly becoming important. The degree of agreement between the three categories (Clients, Consultants and Contractors) regarding the ranking of key performance indicators was determined according to Kendall's Coefficient of Concordance. The results indicate that there is a significant and strong degree of agreement between the views of clients and consultants. On the other hand, there is moderate correlation between the views of clients and contractors, and between the views of consultants and contractors. Critical success factors that contribute to the success of oil and gas projects in Libya were also identified. The main factors are responsible for success of oil and gas projects have been classified into five groups: factors related to the company, factors related to the project management, factors related to the project manager and project team, factors related to the contractor and factors related to the environment. A number of recommendations were suggested, in particular for the project managers who should identify important key performance indicators first and then identify critical success factors which will help them deliver the key performance indicators, and oil and gas companies need to invest more in training their staff to acquire project management knowledge and soft skills. All of that will assist companies to perform projects successfully and strongly.

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