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The Impact of Information and Communication Technologies (Icts) on Enhancing Performance in Hurghada Travel Agencies and Hotels

المصدر: المجلة العلمية لكلية السياحة والفنادق
الناشر: جامعة الإسكندرية - كلية السياحة والفنادق
المؤلف الرئيسي: Abdel Rady, Hussein Abdel Wahab (Author)
مؤلفين آخرين: Hussien, Hussien Mohamed (Co-Author)
المجلد/العدد: ع19, الإصدار1
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2022
الصفحات: 1 - 19
DOI: 10.21608/thalexu.2022.136454.1082
ISSN: 2314-7024
رقم MD: 1304949
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
(Icts) | Enhancing | Performance | Travel Agencies | Hotels | Hurghada | Egypt
رابط المحتوى:
صورة الغلاف QR قانون
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LEADER 02906nam a22002417a 4500
001 2063557
024 |3 10.21608/thalexu.2022.136454.1082 
041 |a eng 
044 |b مصر 
100 |a Abdel Rady, Hussein Abdel Wahab  |e Author  |9 501449 
245 |a The Impact of Information and Communication Technologies (Icts) on Enhancing Performance in Hurghada Travel Agencies and Hotels 
260 |b جامعة الإسكندرية - كلية السياحة والفنادق  |c 2022 
300 |a 1 - 19 
336 |a بحوث ومقالات  |b Article 
520 |b The research aims to assess the current situation's use of ICTs and their impact on enhancing performance in Hurghada travel agencies and hotels. This research applied a descriptive-analytical methodology. The study population was managerial departments in travel agencies and hotels. Two hundred (200) questionnaires were distributed as a sample of the study; only 165 returned questionnaires were valid for data analysis with a response rate of 82.5% of the total distributed questionnaires in travel agencies and only 160 returned questionnaires were valid for data analysis with a response rate of 80 % of the total distributed questionnaires in hotels. Several findings came out of the research; the significant relationship between the use of ICTs in travel agencies, the role of ICTs in the development of travel agencies' services, and the impact of ICTs' use on the performance of travel agencies; the significant relationship between the use of ICTs in hotels, the role of ICTs in the development of hotels' services, and the impact of ICT use on the performance of hotels. The research thus recommended that travel agencies and hotel management include ICTs in their strategy and improve their employees’ awareness of ICT competence and trends. Travel agencies and hotel management should regularly study customer evaluations and comments made on various electronic platforms to better understand their travel agency and hotel performance and consumer preferences, allowing them to design better marketing and pricing strategies. 
653 |a تكنولوجيا المعلومات  |a الأداء الوظيفي  |a قطاع السياحة  |a الفنادق السياحية  |a مصر 
692 |b (Icts)  |b Enhancing  |b Performance  |b Travel Agencies  |b Hotels  |b Hurghada  |b Egypt 
700 |a Hussien, Hussien Mohamed  |e Co-Author  |9 692451 
773 |4 العلوم الإنسانية ، متعددة التخصصات  |6 Humanities, Multidisciplinary  |c 002  |e Journal of The Faculty of Tourism and Hotels  |f Al-Mağallah Al-ʿilmiyyaẗ Li Kulliyyaẗ Al- Siyaḥah wa Al-Fanādiq  |l 001  |m ع19, الإصدار1  |o 2045  |s المجلة العلمية لكلية السياحة والفنادق  |v 019  |x 2314-7024 
856 |u 2045-019-001-002.pdf  |n https://thalexu.journals.ekb.eg/article_247271.html 
930 |d n  |p y  |q n 
995 |a HumanIndex 
999 |c 1304949  |d 1304949