المستخلص: |
Electronic document management systems (EDMS) have gained great importance in recent years, and managers and decision makers have realized the importance of using them as a step towards digital transformation. However, there is still little research on the field of adopting and choosing them for state institutions and public sector organizations. These systems are not simple programs and their evaluation process is complex because they include various aspects. In addition, there is no legal framework that regulates the process of adopting and adopting them in the government sector. Therefore, in this paper, we conducted a review of the literature to search for criteria for evaluating these systems, the set of criteria extracted from the literature was presented to 20 experts through an interview to verify the adequacy and appropriateness of the criteria for conducting the EDMS evaluation process, as a result, we reached to extract 7 main criteria that branch out into 27 sub-criteria covers evaluation process of EDMS from various aspects.
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