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الرئيسية > Assessing the Tourists Satisfa...>الوصف

Assessing the Tourists Satisfaction towards Yacht Tourism Services in the Red Sea Coast Egypt

المصدر: مجلة المنيا لبحوث السياحة والضيافة
الناشر: جامعة المنيا - كلية السياحة والفنادق
المؤلف الرئيسي: Eliasa, Wafaa Ahmed (Author)
مؤلفين آخرين: Mohammed, Mohammed Ezzat (Co-Author) , Ahmed, Fatma Mohammed (Co-Author)
المجلد/العدد: مج9, ع1
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2020
الشهر: يونيو
الصفحات: 157 - 170
ISSN: 2357-0652
رقم MD: 1424813
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
مواضيع:
التنمية السياحية | البحر الأحمر | خدمة السياحة | رضا العملاء | القدرة التنافسية
كلمات المؤلف المفتاحية:
Customer Satisfaction | Yacht Tourism | Red Sea | Egypt
رابط المحتوى:
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المستخلص: This study aims to Evaluate Tourists' Satisfaction with regards to tourist services provided to them at tourist ports of the red sea. It also assesses the relationship between Yacht Service Quality and Tourist Satisfaction at The Red Sea Coast and highlights the problems faced by yachters at the tested area. This study used a questionnaire as a quantitative method which targeted the tourists who came to Egypt to practice yacht tourism in The Red Sea Coast. Statistical Package Social Science (SPSS, V.22) is used for data input and analysis in the descriptive statistics. The results showed that there is a significant relationship between the yacht services quality, tourist satisfaction at The Red Sea Coast. The results showed also that the tourists were satisfied with: On board facilities, Pollution control Services, Marina Safety and Security facilities. They were less satisfied with: Entry & Exit Procedures, Resort facilities and Yacht Clubs services. This study presented some recommendations for both Egyptian marinas and the ministry of tourism to increase the satisfaction degree of tourists towards yacht tourism services.
ISSN: 2357-0652

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