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Assessing the Application of Flight Catering Supply Chain Practices and Food and Beverages Quality in Egypt Air: Differences between Employees' Demographics

المصدر: مجلة المنيا لبحوث السياحة والضيافة
الناشر: جامعة المنيا - كلية السياحة والفنادق
المؤلف الرئيسي: Dawood, Abd El-Bary Ahmed Ali (Author)
مؤلفين آخرين: Mohamed, Mohamed Mostafa Salah (Co-Author) , Hussein, Mostafa M. M. (Co-Author)
المجلد/العدد: مج16, ع1
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2023
الشهر: ديسمبر
الصفحات: 63 - 84
ISSN: 2357-0652
رقم MD: 1426311
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
In-Flight Catering | Supply Chain Practices | F&B Quality | Egypt Air
رابط المحتوى:
صورة الغلاف QR قانون
حفظ في:
LEADER 02880nam a22002417a 4500
001 2173401
041 |a eng 
044 |b مصر 
100 |9 697428  |a Dawood, Abd El-Bary Ahmed Ali  |e Author 
245 |a Assessing the Application of Flight Catering Supply Chain Practices and Food and Beverages Quality in Egypt Air:  |b Differences between Employees' Demographics 
260 |b جامعة المنيا - كلية السياحة والفنادق  |c 2023  |g ديسمبر 
300 |a 63 - 84 
336 |a بحوث ومقالات  |b Article 
520 |b The aviation industry has faced a number of challenges as flight services during the travel experience, media perception regarding quality of meals, logistics, and supply chain issues such as circulation of goods. The current research aims to assess the implementation of flight catering supply chain practices and food and beverages quality in EgyptAir. There is still a lack of academic literature concerning topics such as methodologies to guide and support supply chain management evaluation. The population of this study was the managers and employees who work in production and catering management in operation sector at In-flight Service EgyptAir Company. A stratified random sampling was applied in the current research. A quantitative method was used to collect the data. A self-administered questionnaire was conducted. A total of 220 questionnaire forms were distributed to managers and employees. The valid forms were 180 forms, which represent 81.8% from the distributed forms. SPSS V. 25 was used to analyze the data. The results showed that the supply chain practices and food and beverages quality were applied less than standard levels. On the other hand, there were only statistically significant differences between males and females, and respondents' experiences regarding perceiving food and beverages quality. The implication of these findings for the industry and future research are being deliberated as well. The study recommended that managers and staff should adopt supply chain management as a strategic function for improving service effectiveness and food and beverages quality. 
653 |a جودة الغذاء  |a الخدمات الجوية  |a الأداء الوظيفي  |a شركات الطيران  |a الطيران المصري 
692 |b In-Flight Catering  |b Supply Chain Practices  |b F&B Quality  |b Egypt Air 
700 |9 755129  |a Mohamed, Mohamed Mostafa Salah  |e Co-Author 
700 |9 530601  |a Hussein, Mostafa M. M.  |e Co-Author 
773 |4 العلوم الإنسانية ، متعددة التخصصات  |6 Humanities, Multidisciplinary  |c 004  |e Minia Journal of Tourism and Hospitality Research  |l 001  |m مج16, ع1  |o 1925  |s مجلة المنيا لبحوث السياحة والضيافة  |v 016  |x 2357-0652 
856 |u 1925-016-001-004.pdf 
930 |d y  |p y  |q n 
995 |a HumanIndex 
999 |c 1426311  |d 1426311