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The Vital Principles of Open Government Initiative and its Impact on Citizens' Intention to Use Electronic Services in Jordan

المصدر: مجلة الدراسات المستدامة
الناشر: الجمعية العلمية للدراسات التربوية المستدامة
المؤلف الرئيسي: Al-Majali, Balqees Bassam (Author)
المجلد/العدد: مج6, ملحق
محكمة: نعم
الدولة: العراق
التاريخ الميلادي: 2024
التاريخ الهجري: 1445
الشهر: شباط
الصفحات: 1368 - 1401
ISSN: 2663-2284
رقم MD: 1445017
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EduSearch
مواضيع:
تكنولوجيا المعلومات | الخدمات الإلكترونية | مبادرة الحكومة المفتوحة | الأردن
كلمات المؤلف المفتاحية:
Open Government Data "OGD" | Vital Principles | Usefulness | Transparency | Collaboration | Participation | Intention to Use E-Government | Actual Use
رابط المحتوى:
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المستخلص: The participation of citizens is a fundamental principle of open government, which places citizens at its core. Despite the significant potential benefits of open government for the general public and its essential function, citizens continue to face difficulties in using it. This study aims to determine the impact of OGD principles on intention and actual use of e-services. where the researcher used the descriptive analytical method and the questionnaire as tools for collecting information from citizens in Jordan. The survey questionnaire was adopted as the main strategy to collect and analyze primary data to investigate the relationships between variables. Statistical processing was carried out using the IBM SPSS version 22 package and Amos version 25 for path analysis as the main statistical software packages. The results indicated that there are relationships between the principles of open government data (ease of use, perceived usefulness, participation, collaboration, and transparency), intention to use OGD, and actual use of electronic services, but there is no social impact on such relationships in Jordan. The findings assist policymakers and managers in adopting information and communication technology (ICT) strategies that facilitate citizens' transactions and encourage them to participate effectively in egovernment activities, thereby boosting the kingdom's economy and gross domestic product (GDP). Additionally, the government urged improving awareness programs and focusing on employee training in order to improve the e-services presented to citizens. This study offers practical contributions in addition to the model's academic contributions because the study would be of little value if its goals were simply to advance academic and political culture without having any real-world applications. This research was undertaken within a constrained timeframe, limiting further investigation in order to provoke additional responses. Also, because there isn't a sample frame, the size of the research sample is decided by how convenient it is. This makes it less likely that the results can be applied to the whole research population.
ISSN: 2663-2284

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