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The Effectiveness of Interactive Communication Channels in Facilitating Two-Way Communication between Employees at STC

المصدر: المجلة المصرية لبحوث الرأي العام
الناشر: جامعة القاهرة - كلية الإعلام - مركز بحوث الرأي العام
المؤلف الرئيسي: Ibn Abdullah, Turki bin Abdulaziz (Author)
المجلد/العدد: مج22, ع3
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2023
الشهر: سبتمبر
الصفحات: 197 - 232
ISSN: 1110-5844
رقم MD: 1508497
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
Effectiveness | Interactive Communication | STC
رابط المحتوى:
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LEADER 02389nam a22002177a 4500
001 2252286
041 |a eng 
044 |b مصر 
100 |9 800832  |a Ibn Abdullah, Turki bin Abdulaziz  |e Author 
245 |a The Effectiveness of Interactive Communication Channels in Facilitating Two-Way Communication between Employees at STC 
260 |b جامعة القاهرة - كلية الإعلام - مركز بحوث الرأي العام  |c 2023  |g سبتمبر 
300 |a 197 - 232 
336 |a بحوث ومقالات  |b Article 
520 |b The aim of this study was to evaluate the effectiveness of internal communication within the STC,the researcher used both questionnaire and interview methods. The aim of the conduction of questionnaire was to find out STC employees' perceptions about internal communication at STC in order to explore whether they were receiving right information about developments, achievement and issues related to the company. Overall findings showed that internal communications within Saudi Telecom are mostly effective. Indeed, both management's and employees' views showed that Saudi Telecom pays significant attention to internal communications and has warious channels for the communications such as e-mails and mail centre, STC magazine, STC e-Forum and special events conducted by the managements. However, findings of this study also indicated that there are some rooms for the improvement of internal communications within Sondi Telecom. In fact, interviews' results indicated that internal communications within Saudi Telecom sometimes effected by non-professionalism in the process. In this manner, it was claimed by interviewees that some of the employees working in PR department are not professional and thus affect the adequacy and effectiveness of internal communications. 
653 |a الاتصال الداخلي  |a العلاقات العامة  |a شركات الاتصالات  |a السعودية 
692 |b Effectiveness  |b Interactive Communication  |b STC 
773 |4 فلم، راديو، تلفاز  |6 Film, Radio, Television  |c 024  |e Egyptian Journal of Public Opinion Research  |f Al-Maǧallaẗ al-Miṣriyyaẗ li-Buḥūṯ al-Raʼy al-’ām  |l 003  |m مج22, ع3  |o 1852  |s المجلة المصرية لبحوث الرأي العام  |v 022  |x 1110-5844 
856 |u 1852-022-003-024.pdf 
930 |d y  |p y  |q n 
995 |a HumanIndex 
999 |c 1508497  |d 1508497