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Enhancing the Customer Brand Engagement through Brand Authenticity: The Mediating Role of Marketing Agility

المصدر: مجلة راية الدولية للعلوم التجارية
الناشر: معهد راية العالي للإدارة والتجارة الخارجية بدمياط الجديدة
المؤلف الرئيسي: Taha, Eman Hassanien Elsayed (Author)
مؤلفين آخرين: Kortam, Wael (Co-Author) , El-Bardan, Mohamed Fawzy (Co-Author)
المجلد/العدد: مج3, ع10
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2024
الشهر: يوليو
الصفحات: 279 - 342
ISSN: 2812-6440
رقم MD: 1524635
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EcoLink
مواضيع:
كلمات المؤلف المفتاحية:
Customer Brand Engagement (CBE) | Brand Authenticity (BA) | Marketing Agility (MA)
رابط المحتوى:
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LEADER 03681nam a22002417a 4500
001 2268068
041 |a eng 
044 |b مصر 
100 |9 752726  |a Taha, Eman Hassanien Elsayed  |e Author 
245 |a Enhancing the Customer Brand Engagement through Brand Authenticity:  |b The Mediating Role of Marketing Agility 
260 |b معهد راية العالي للإدارة والتجارة الخارجية بدمياط الجديدة  |c 2024  |g يوليو 
300 |a 279 - 342 
336 |a بحوث ومقالات  |b Article 
520 |b The study primary purpose is to determine the nature of the relationship between brand authenticity (BA) and customer brand engagement (CBE), Moreover, identifying the nature of the relationship between brand authenticity and marketing agility (MA), in addition to, disclosing the relationship between marketing agility and customer brand engagement, and finally, identifying the mediator role of marketing agility in the relationship between brand authenticity and customer brand engagement for Egyptian telecom companies. - Methods: This research philosophy comes from a positivistic paradigm which shows that research problem arises from the literature itself. The research sample includes represented in all the Egyptian telecom companies„ customers which are Vodafone, Etisalat and Orange. Structural equation modelling (SEM) will adopt a partial least square (PLS) to test the research questions. - Findings: The research reached significant relationship between BA and CBE with a correlation coefficient (r) of (0.792) at a significant level less than (0.01), and significant relationship between BA and MA with a correlation coefficient (r) of (0.755) at a significant level less than (.01), and significant relationship between the MA and CBE with a correlation coefficient (r) of (0.743) at a significant level less than (0.01), and the significance of the path coefficients in the final proposed model can't be ascertained in order to verify the quality of the overall model according to the recorded values of ; Chi Square 0.001, goodness of fit index (GFI) of 0.999 (For the saturated model a perfect 1), and a root mean square error of approximation (RMSEA) 0.098. - Conclusion: The study results indicate the existence of a significant relationship between BA and the participation of customers of the brand in the Egyptian telecommunications companies are the subject of study, and the existence of an important role for MA as a mediator variable in the relationship between the authenticity of the brand and CBE which gives an indication that ways to enhance CBE depend on BA and MA, where the high level of BA (continuity ,credibility ,integrity ,symbolism) and the high level of MA (proactive market sensing ,speed ,flexibility ,responsiveness) increases the level of CBE at the macro level and for each of its dimensions (cognitive processing, affection factor, activation factor) separately. 
653 |a الاستراتيجيات التسويقية  |a المرونة التسويقية  |a العلامات التجارية  |a مشاركة العملاء 
692 |b Customer Brand Engagement (CBE)  |b Brand Authenticity (BA)  |b Marketing Agility (MA) 
700 |a Kortam, Wael  |e Co-Author  |9 396423 
700 |9 752725  |a El-Bardan, Mohamed Fawzy  |e Co-Author 
773 |4 الاقتصاد  |6 Economics  |c 006  |e Raya International Journal of Commercial Sciences  |f Mağallaẗ Rāyaẗ Al-Dawliyyaẗ Lil ʿulūm Al-Tiğāriyyaẗ  |l 010  |m مج3, ع10  |o 2583  |s مجلة راية الدولية للعلوم التجارية  |v 003  |x 2812-6440 
856 |u 2583-003-010-006.pdf 
930 |d y  |p y  |q n 
995 |a EcoLink 
999 |c 1524635  |d 1524635