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الرئيسية > Determining the Seriousness of...>الوصف

Determining the Seriousness of Reports Received into Operating Rooms from a Phonetic and Linguistic Standpoint in Forensic Linguistics

المصدر: مجلة الدراسات الأمنية
الناشر: مديرية الأمن العام - أكاديمية الشرطة الملكية
المؤلف الرئيسي: Master’s degree in Linguistics (Author)
المجلد/العدد: ع21
محكمة: نعم
الدولة: الأردن
التاريخ الميلادي: 2024
الصفحات: 254 - 273
ISSN: 2708-4620
رقم MD: 1541988
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
مواضيع:
التشريعات القانونية | اللغويات الجنائية | غرفة العمليات | حالات الطوارئ
كلمات المؤلف المفتاحية:
Phonetic Level | 911 Emergency | Operation Room | Report Seriousness
رابط المحتوى:
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المستخلص: Forensic linguistics an interdisciplinary field that finds itself perched at the intersection of linguists and both the legal and investigative system, is a critical discipline in many modern cases. The present study analyzed the phonetic and linguistic features of emergency calls in the Public Security Directorate's emergency room in Jordan to examine how serious these calls are. This extends the categorization of non-emergency calls (Crowder & Turvey, 2018) and caller strategies in emergencies (Imbens-Bailey & McCabe, 2000). Using Katamba (1989) production of speech theory, the study focuses on major phonetic features including intonation, toning, pitch and sound rhythm to analyze how urgently the callers presented themselves in their voices. A questionnaire was administrated to expert operations officers and data were undergo quantitative analysis. The results show that superficial factors—in particular, pitch (high), speed of speech and cadence—are among the most important determinants in ranking emergency responses. The study also details the impact of gender, age and experience of caller; people who stutter or sound tense are mostly women, children and older persons which may cause their reports not taken as seriously. Based on varying caller profiles, the research concludes communication strategies and expert handling are critical in emergency operations to facilitate timely response. Our findings emphasize the need to incorporate forensic linguistic knowledge in emergency response strategies and point toward avenues for future research aimed to improve emergency management through language and phonetic-oriented analyses.
ISSN: 2708-4620

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