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Purpose: This study investigates the utilization of mobile health technologies (M Health) because of technological advancement and underscores the significance of regulatory compliance in its management to bolster and improve the provision of healthcare services. This is accomplished through a field study approach involving a sample of healthcare workers. The study underscores the importance of effectively utilizing mobile health applications via regulatory compliance to ensure the administrative and ethical framework surrounding the implementation of this tool in the healthcare sector. By analyzing the experiences of healthcare workers, the study offers insights into the practical challenges and opportunities related to the adoption of M Health and regulatory compliance. Design/methodology/approach: An online survey conducted using a systematic questionnaire among a sample of health sector workers who use digital streaming services. In addition, based on previous studies, the questionnaire included dependent and independent variables. The questionnaire consisted of nine questions covering both dependent and independent variables. It has been divided into three main sections in accordance with the research hypotheses and objectives. The first section includes personal and demographic data such as Gender, and how did you learn about these health apps? The second section of the questionnaire includes six questions to measure the extent of knowledge, effectiveness, and prevalence of mobile phone use, with a total score calculated from all questions. The final section of the questionnaire contains six questions to measure the second and third axes: “Attitudes and Practices”, with the total score calculated from all questions. Findings: The study's findings contribute to understanding strategies for improving mobile health interventions while ensuring compliance with regulatory standards, thereby advancing healthcare delivery and quality within the healthcare sector. Originality/value: this study delves into the importance of mobile health and the benefits of its applications, which can help solve many issues within the healthcare sector, a critical service-oriented sector, it differs from previous studies by offering suggestions on effectively implementing mobile health mechanisms to support their dissemination, efficacy, and sustainability.
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