The Impact of Service Quality on Financial Performance and Corporate Social Responsibility : Conventional versus Islamic Banks in Egypt
| المصدر: | مجلة البحوث المالية والتجارية |
|---|---|
| الناشر: | جامعة بورسعيد - كلية التجارة |
| المؤلف الرئيسي: | Abdel Megeid, Nevine Sobhy (Author) |
| المجلد/العدد: | ع2 |
| محكمة: | نعم |
| الدولة: |
مصر |
| التاريخ الميلادي: |
2012
|
| الشهر: | ديسمبر |
| الصفحات: | 93 - 116 |
| ISSN: |
2090-5327 |
| رقم MD: | 663351 |
| نوع المحتوى: | بحوث ومقالات |
| قواعد المعلومات: | EcoLink |
| مواضيع: | |
| رابط المحتوى: |
عدد مرات التحميل
48
| المستخلص: |
This empirical study seeks to show the impact of bank’s service quality on customer satisfaction and improving financial performance, which in turn will affect the Corporate Social Responsibility implementation in the Egyptian Conventional banks versus Islamic banks to find out which of the banking streams are performing better. For this study, sample of 8 Conventional banks and the 2 major Islamic banks in Egypt were selected. This study compares the profitability, operations and liquidity ratios of Conventional and Islamic banks of Egypt. The study is done on the financial statements analysis for the period 2003-2009, based on Bankscope database. The study found that there is a positive relationship between the profitability and operation levels and liquidity performance, at both conventional and Islamic banks. Also the results reveal that conventional banking has better financial position than Islamic banking, which indicate their higher expenditure ability and commitment toward their Corporate Social Responsibility. |
|---|---|
| وصف العنصر: |
النص باللغة الإنجليزية |
| ISSN: |
2090-5327 |
عناصر مشابهة
-
Impact of Value Relevance of Financial Performance Information and Corporate Governance on Capital Structure: Evidence from Egyptian Manufacturing Firms
بواسطة: Abdel Megeid, Nevine Sobhy منشور: (2015) -
Does Accounting Disclosure of Ordinary Free Float, Investment Held and Strategic Ownership Matters for Corporate Financial Policies and Performance?
بواسطة: Abdel Megeid, Nevine Sobhy منشور: (2019) -
Does the Relationship between Board Gender Diversity, other Effective Board Characteristics, and Audit Quality Traits Affect the 2Fs: Financial Performance and Financial Structure?: Evidence from Egypt
بواسطة: Abdel Megeid, Nevine Sobhy منشور: (2023) -
Do Board Characteristics and Corporate Social Responsibility Practices Affects Profitability and Firm Value in the Egyptian Listed Companies
بواسطة: Abdel Megeid, Nevine Sobhy منشور: (2021) -
Effect of Corporate Governance on Working Capital Management and Financial Performance
بواسطة: Abdel Megeid, Nevine Sobhy منشور: (2015)
