المستخلص: |
In developing countries, people are not aware of technologies and the worst case when we talk about Internet technology. Thus, any plan from the government to communicate with the public using it is bound to face difficulties. Launching an e-govemment website has several advantages such as no boundaries, distance barriers and more. To be precise, several factors are to be accounted for when government launches such an electronic service and wants it to be successful. These factors are: public awareness, this could be awareness of the computer literacy, linguistic skills, internet skills, awareness of e-govemment website(s), and readiness to use its services. Several surveys were conducted considering the above factors among Stakeholders (Students, Experts and Farmers) in many Libyan cities. Moreover, after analysis of the collected data; we learned many important points that should be taken into account when lunching an e-govemment services to reach the optimum citizen participation and we discussed these points with observations/recommendations on how to improve upon the shortcomings. In addition, we have shown how to use alternative channel(s) such as mobile phones in case of facing infrastructure technical difficulties. Besides, conducted some of the successful local case-studies to draw more valuable results and recommendations. \
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