Antecedents of Attitude towards Islamic Banking Services: A Case Study of Islamic Banks in Amman, Jordan
| المصدر: | وقائع أعمال المؤتمر العلمي الدولي الثاني عشر: الصيرفة الإسلامية بعد أربعة عقود على نشأتها |
|---|---|
| الناشر: | جامعة الزرقاء - كلية الاقتصاد والعلوم الإدارية |
| المؤلف الرئيسي: | Al Muala, Ayed M. (Author) |
| محكمة: | نعم |
| الدولة: |
الأردن |
| التاريخ الميلادي: |
2017
|
| مكان انعقاد المؤتمر: | الزرقاء |
| رقم المؤتمر: | 12 |
| الهيئة المسؤولة: | جامعة الزرقاء - كلية الاقتصاد والعلوم الإدارية |
| الشهر: | مايو |
| الصفحات: | 1131 - 1142 |
| رقم MD: | 842620 |
| نوع المحتوى: | بحوث المؤتمرات |
| اللغة: | الإنجليزية |
| قواعد المعلومات: | EcoLink, IslamicInfo |
| مواضيع: | |
| كلمات المؤلف المفتاحية: |
Attitude | Banking | Jordan
|
| رابط المحتوى: |
الناشر لهذه المادة لم يسمح بإتاحتها. |
| LEADER | 02376nam a22002297a 4500 | ||
|---|---|---|---|
| 001 | 1598865 | ||
| 041 | |a eng | ||
| 044 | |b الأردن | ||
| 100 | |9 452755 |a Al Muala, Ayed M. |e Author | ||
| 245 | |a Antecedents of Attitude towards Islamic Banking Services: |b A Case Study of Islamic Banks in Amman, Jordan | ||
| 260 | |b جامعة الزرقاء - كلية الاقتصاد والعلوم الإدارية |c 2017 |g مايو | ||
| 300 | |a 1131 - 1142 | ||
| 336 | |a بحوث المؤتمرات |b Conference Proceedings | ||
| 520 | |b Consumer behaviour toward Islamic banking is an area of ongoing interest in fields that span both consumer behavior and Islamic Banking marketer. This study, investigate the relationship between perceived service quality and satisfaction on attitude of customers towards Islamic Banking using Jordanian as a case study. A questionnaire consisting of names of the variables (perceived service quality, satisfaction, and attitude toward Islamic Banking) was used to collect the data for this study. The data collected were analyzed using SPSS version 14.00 (Statistical Package for Social Sciences). A total about 140 questionnaire were distributed, and 86 were received and yielding a response rate is 61.4%, and 2 were returned blank or incomplete. The result indicate that the positive relation between variables means increasing in the quality of the services offered by bank for customers will enhance and improve the customer attitude toward this bank services. An understanding of customer attitude toward bank services leads to a better understanding of customer behavior. Because the study was conducted in Amman, the findings can only be generalized to the people of Amman and cannot be readily generalized to other cities in Jordan. | ||
| 653 | |a المصارف الإسلامية |a الخدمات المصرفية |a جودة الخدمات |a رضا العملاء |a الأردن | ||
| 692 | |b Attitude |b Banking |b Jordan | ||
| 773 | |c 048 |d الزرقاء |i جامعة الزرقاء - كلية الاقتصاد والعلوم الإدارية |l 000 |o 7437 |p 12 |s وقائع أعمال المؤتمر العلمي الدولي الثاني عشر: الصيرفة الإسلامية بعد أربعة عقود على نشأتها |v 000 | ||
| 856 | |u 7437-000-000-048.pdf | ||
| 930 | |d n |p y | ||
| 995 | |a EcoLink | ||
| 995 | |a IslamicInfo | ||
| 999 | |c 842620 |d 842620 | ||
عناصر مشابهة
-
Customer Satisfaction Comparison between Islamic and Conventional Banks : Case Study of Qatari Banks
بواسطة: أحمد، أمنية منشور: (2018) -
The Impact of E-Banking on Service Quality in the Egyptian Banking Sector
بواسطة: Mahfouz, Marwa منشور: (2016) -
The Impact of Perceived Quality of the Electronic Cheque Clearing Service on the Employees Satisfaction in Jordanian Islamic Banks
بواسطة: Al Dmour, Lara T. منشور: (2014) -
Service Quality : Bank Customers’ Expectations and Perceptions in Jordan
بواسطة: Al Khatib, Fawzi M. منشور: (1998) -
Contribution of Perceived Quality to Satisfaction and Trust of Bank Customers towards their Service Providers: The Case of Badr Bank "Mascara"
بواسطة: Bouhafs, Mustapha منشور: (2024)
