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Marketing Deception in Mobile Services: Study of a Sample of Mobile Phone Market Operators in Ain El-Defla (Algeria)

المصدر: مجلة الباحث
الناشر: جامعة قاصدي مرباح ورقلة
المؤلف الرئيسي: Bekouche, Karima (Author)
مؤلفين آخرين: Cherfaoui, Mohamed (Co-Author), Korichi, Halima Saadia (Co-Author)
المجلد/العدد: ع18
محكمة: نعم
الدولة: الجزائر
التاريخ الميلادي: 2018
الصفحات: 631 - 643
DOI: 10.35156/0505-000-018-043
ISSN: 1112-3613
رقم MD: 972315
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EcoLink
مواضيع:
كلمات المؤلف المفتاحية:
Marketing Deception | Customer Behavior | Self-Deception | Deception Discovery | Mobile Services
رابط المحتوى:
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المستخلص: Based on the importance of studying the phenomenon of marketing deception in the mobile services sector in Algeria, which is growing significantly. Moreover, with the intensification of competition, in order to maximize profits and enhance presence some companies adopt unethical methods to influence consumer behavior. The aim of this paper is to determine the extent of the phenomenon in this sector, a questionnaire of 34 questions was designed to analyze the trend of the respondents' opinions, as well as the analysis of the correlation between the marketing deception and the marketing mix with its various elements. The study concludes that marketing deception in this sector is practiced through the elements of the marketing mix at different degrees, which can be reduced by increasing consumer awareness by activating the role of consumer protection associations and the control of the authorities.

ISSN: 1112-3613