| المستخلص: |
Inventory control of spare parts is very important to many organizations. Excess inventory and overstocks lead to high holding costs. On the other side, stock outs can have a great impact on production or service. An inventory management system is an inventory control system that is automatically implemented using, for example, XYZ analysis and EOQ model with software application technique that tracks every aspect of the items the company keeps in stock to sell. This is in contrast to the usual inventory system, where businesses manually prepare and update their inventory records at certain intervals. Therefore, the problem of this research is the shortcomings of the current systems of inventory management and the lack of proper regulation of spare parts using most common manual methods to manage them in inventory. This research was conducted at United Parcel Service (UPS) and PC Mall Suppliers Company - Amman, Jordan as a case study. The area which was focused on was the department of inventory management of Laptop spare parts and the target sample was the staff working at this inventory management department. Data collection was done through collecting the documents from the computer spare parts companies and by making a questionnaire. Consequently, the results of this survey revealed that the factors influencing inventory management of laptop spare parts are setup cost, holding cost, carrying cost, selling prices of laptop spare parts and reorder point besides transport cost incurred during the maintenance or delivery duration. In this research, the EOQ cost management model and XYZ analysis were implemented to organize the spare parts. The researcher proposes to design a software system that helps in inventory management to make it automatically implemented.
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