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The Role of Public Relations in Informing a Crisis Plan for the Texas Health Presbyterian Hospital and the Broward Health Medical Center in Florida

المصدر: مجلة البحوث الإعلامية
الناشر: جامعة الأزهر - كلية الإعلام بالقاهرة
المؤلف الرئيسي: Alotaibi, Mutaz Mousa (Author)
المجلد/العدد: ع52
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2019
التاريخ الهجري: 1440
الشهر: يوليو
الصفحات: 65 - 96
DOI: 10.21608/JSB.2019.42833
ISSN: 1110-9297
رقم MD: 1032848
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
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024 |3 10.21608/JSB.2019.42833 
041 |a eng 
044 |b مصر 
100 |9 559846  |a Alotaibi, Mutaz Mousa  |e Author 
245 |a The Role of Public Relations in Informing a Crisis Plan for the Texas Health Presbyterian Hospital and the Broward Health Medical Center in Florida 
260 |b جامعة الأزهر - كلية الإعلام بالقاهرة  |c 2019  |g يوليو  |m 1440 
300 |a 65 - 96 
336 |a بحوث ومقالات  |b Article 
520 |b One major aim of this study is to determine how to manage crises in healthcare organizations most effectively. Another is to determine how to minimize the chances of disaster. I will analyze two cases to show the need for strong public relations and management in healthcare institutions. The first case is the handling of the Ebola patient by the Texas Health Presbyterian Hospital in 2014. The second is the leadership crisis at Broward Health Medical Center in 2016. The purpose of this research is to offer recommendations to healthcare organizations during crisis management by examining the possible impacts of crises on organizations. The findings of this study are important because they show the value of public relations to healthcare institutions. The analyses also show that if the two institutions had developed detailed crisis communication plans, their losses could easily have been mitigated. As I discussed in previous chapters, public relations can help a company create a public image and maintain public trust. However, because these two institutions lacked well-developed public relations departments, they faced problems. One major cause of problems during crises is poor communication or lack of communication. A public relations department can help in the formulation of a plan for communicating with the public before, during, and after a crisis. This can encourage the development of solutions faster than these institutions managed to do. 
653 |a مواقع التواصل الاجتماعي  |a المؤسسات الإعلامية  |a مؤسسات الرعاية الصحية  |a المراكز الطبية  |a مدينة فلوريدا 
773 |4 فلم، راديو، تلفاز  |6 Film, Radio, Television  |c 012  |e Journal of Mass Communication Research  |f Maǧallaẗ Al-Buḥūṯ Al-I’ʿlāmiyyaẗ  |l 052  |m ع52  |o 2025  |s مجلة البحوث الإعلامية  |v 000  |x 1110-9297 
856 |u 2025-000-052-012.pdf  |n https://jsb.journals.ekb.eg/article_42833.html 
930 |d y  |p y  |q n 
995 |a HumanIndex 
999 |c 1032848  |d 1032848 

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