An Empirical Study of Factors Influencing Hotel Customers' Online Booking Intention
| المصدر: | مجلة العلوم التربوية والدراسات الإنسانية |
|---|---|
| الناشر: | جامعة تعز فرع التربة - دائرة الدراسات العليا والبحث العلمي |
| المؤلف الرئيسي: | Hazbar, Abdul Malek H. A. (Author) |
| مؤلفين آخرين: | Mohammed, Abdul Alem (Co-Author) , Patwary, Ataul Karim (Co-Author) |
| المجلد/العدد: | ع5 |
| محكمة: | نعم |
| الدولة: |
اليمن |
| التاريخ الميلادي: |
2019
|
| الشهر: | أبريل |
| الصفحات: | 1 - 17 |
| DOI: |
10.55074/2152-000-005-009 |
| ISSN: |
2617-5908 |
| رقم MD: | 1062479 |
| نوع المحتوى: | بحوث ومقالات |
| اللغة: | الإنجليزية |
| قواعد المعلومات: | EduSearch, HumanIndex |
| مواضيع: | |
| كلمات المؤلف المفتاحية: |
Online Booking Intention | Ease of Use | Social Influence | E-WOM | Perceived Risk
|
| رابط المحتوى: |
عدد مرات التحميل
5
| LEADER | 02484nam a22002657a 4500 | ||
|---|---|---|---|
| 001 | 1800455 | ||
| 024 | |3 10.55074/2152-000-005-009 | ||
| 041 | |a eng | ||
| 044 | |b اليمن | ||
| 100 | |a Hazbar, Abdul Malek H. A. |e Author |9 574291 | ||
| 245 | |a An Empirical Study of Factors Influencing Hotel Customers' Online Booking Intention | ||
| 260 | |b جامعة تعز فرع التربة - دائرة الدراسات العليا والبحث العلمي |c 2019 |g أبريل | ||
| 300 | |a 1 - 17 | ||
| 336 | |a بحوث ومقالات |b Article | ||
| 520 | |b Given the increasing amount of people who book hotels online, it is important for those in the industry to know which factors influence hotel customers’ online booking intention. Consequently, the aim of this study is to investigate the factors that influence the customer’s intention to book a hotel online, these factors are: ease of use, social influence, perceived risk, and positive eWOM. A self- administered questionnaire was used to gather data and measure respondents’ perceptions, and a total of 214 students at University Utara Malaysia completed the survey. This study used a multiple regression analysis to test the hypotheses. The results showed that social influence has a high positive significant influence on customer's intention to book a hotel online, followed by ease of use and positive eWOM. It was also found that perceived risk has a negative significant influence on the intention to book a hotel online. Based on the results, implications are presented for practitioners. | ||
| 653 | |a قطاع السياحة |a التطور التكنولوجي |a الحجوزات الفندقية |a المعاملات الإلكترونية | ||
| 692 | |b Online Booking Intention |b Ease of Use |b Social Influence |b E-WOM |b Perceived Risk | ||
| 700 | |a Mohammed, Abdul Alem |e Co-Author |9 574292 | ||
| 700 | |a Patwary, Ataul Karim |e Co-Author |9 574294 | ||
| 773 | |4 العلوم الإنسانية ، متعددة التخصصات |4 العلوم الاجتماعية ، متعددة التخصصات |6 Humanities, Multidisciplinary |6 Social Sciences, Interdisciplinary |c 009 |e Humanities and Educational Sciences Journal |f Maǧallaẗ al-ʿulūm al-tarbawiyyaẗ wa-al-dirāsāt al-insāniyyaẗ |l 005 |m ع5 |o 2152 |s مجلة العلوم التربوية والدراسات الإنسانية |v 000 |x 2617-5908 | ||
| 856 | |u 2152-000-005-009.pdf | ||
| 930 | |d y |p y |q n | ||
| 995 | |a EduSearch | ||
| 995 | |a HumanIndex | ||
| 999 | |c 1062479 |d 1062479 | ||
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