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The Impact of E-HRM System on Service Quality Provided by HRM: An Applied Study on Fast Moving Consumer Goods Sector "FMCG" in Multinational Companies in Egypt

المصدر: المجلة العلمية للاقتصاد والتجارة
الناشر: جامعة عين شمس - كلية التجارة
المؤلف الرئيسي: El-Emary, Ghada Nabil Hashem Ahmed (Author)
مؤلفين آخرين: Hafez, Eglal Abdel-Moneim (Advisor)
المجلد/العدد: ع1
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2019
الشهر: ابريل
الصفحات: 519 - 542
ISSN: 2636-2562
رقم MD: 1066519
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EcoLink
مواضيع:
كلمات المؤلف المفتاحية:
E-HRM | E-Training | E-Performance Appraisal | HRSQ | HR Strategic Services | HR Supportive Services | HR Executive Services | HR Change-Related Services | FMCG Sector
رابط المحتوى:
صورة الغلاف QR قانون

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LEADER 02292nam a22002297a 4500
001 1804794
041 |a eng 
044 |b مصر 
100 |9 576456  |a El-Emary, Ghada Nabil Hashem Ahmed  |e Author 
245 |a The Impact of E-HRM System on Service Quality Provided by HRM:  |b An Applied Study on Fast Moving Consumer Goods Sector "FMCG" in Multinational Companies in Egypt 
260 |b جامعة عين شمس - كلية التجارة  |c 2019  |g ابريل 
300 |a 519 - 542 
336 |a بحوث ومقالات  |b Article 
520 |b The purpose of this research is to recognize the effect of applying Electronic Human Resources Management (E-HRM) system on service quality provided by HRM in Fast Moving Consumer Goods (FMCG) sector in multinational companies in Egypt. The research objectives are to introduce a general framework of E-HRM and the second is examining the impact of E-HRM practices (E-Training and E-Performance appraisal) on HRMSQ. To achieve these objectives, the research used two questionnaire forms consist of 31 statements. It distributed to 323 employees who use E-HRM system in branches of PepsiCo Company that are located in Egypt. In light of this, data were collected and analyzed using SPSS software. The results showed that there was a positive statistically significant impact of the dimensions of E-HRM practices (E-Training and E-Performance appraisal) on the dimensions of HRMSQ (HR strategic services, HR supportive services, HR executive services and HR change-related services). 
653 |a الإدارة الإلكترونية  |a إدارة الموارد البشرية  |a إدارة الجودة الشاملة  |a الشركات الدولية  |a مصر 
692 |b E-HRM  |b E-Training  |b E-Performance Appraisal  |b HRSQ  |b HR Strategic Services  |b HR Supportive Services  |b HR Executive Services  |b HR Change-Related Services  |b FMCG Sector 
773 |4 الاقتصاد  |4 الإدارة  |6 Economics  |6 Management  |c 040  |e Scientific Journal for Economic & Commerce  |f Al-Maġallah Al-ʿilmiyyah Lil-Iqtiṣād Wal Tiğārah  |l 001  |m ع1  |o 0527  |s المجلة العلمية للاقتصاد والتجارة  |v 049  |x 2636-2562 
700 |9 402814  |a Hafez, Eglal Abdel-Moneim  |e Advisor 
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995 |a EcoLink 
999 |c 1066519  |d 1066519