المستخلص: |
Purpose - The aim of this research is to empirically investigate the impact of intellectual capital (IC) (i.e. human capital, relational capital, structural capital) on financial performance (FP) in the Egyptian mobile telecommunications setting. Design/methodology/approach - Data were collected by means of a questionnaire survey from 384 top- middle- and supervisory level managers from 3 Egyptian mobile telecommunications companies. Findings - The results show that IC has a strong positive impact on FP. The results also indicate that the Egyptian mobile telecommunications companies have generally emphasized the usage of structural capital to boost their FP. Practical implications - Senior executives of the mobile telecommunications companies in Egypt should give primary interest to IC measurement and management. Originality/value - This research is among only a few to study the relationship of IC and FP and the first to investigate this relationship within the Egyptian mobile telecommunications setting. Research limitations/implications - This is an empirical research applied in the Egyptian telecommunications setting. Its relationships need further investigation in other settings and countries. Also, it is a cross-sectional research. A longitudinal research may offer more findings on how IC affects FP over time.
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