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Development and Validation of a Knowledge Management Questionnaire

المصدر: مجلة دراسات المعلومات والتكنولوجيا
الناشر: جمعية المكتبات المتخصصة فرع الخليج العربي ودار جامعة حمد بن خليفة للنشر
المؤلف الرئيسي: Aziz, Deema T. (Author)
مؤلفين آخرين: Jabur, Naeema H. (Co-Author) , Hassan, Abdelhamid S. (Co-Author) , Al-Aufi, Ali (Co-Author) , Bouazza, Abdelmajid (Co-Author)
المجلد/العدد: مج1, ع1
محكمة: نعم
الدولة: قطر
التاريخ الميلادي: 2018
الصفحات: 1 - 16
DOI: 10.5339/jist.2018.2
ISSN: 2616-4930
رقم MD: 1141502
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EduSearch, HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
Knowledge | Knowledge Management | Questionnaire | Validation | Ministry of Education | Oman
رابط المحتوى:
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LEADER 03796nam a22002897a 4500
001 1884484
024 |3 10.5339/jist.2018.2 
041 |a eng 
044 |b قطر 
100 |9 612567  |a Aziz, Deema T.  |e Author 
245 |a Development and Validation of a Knowledge Management Questionnaire 
260 |b جمعية المكتبات المتخصصة فرع الخليج العربي ودار جامعة حمد بن خليفة للنشر  |c 2018 
300 |a 1 - 16 
336 |a بحوث ومقالات  |b Article 
520 |b Purpose: The purpose of this study was to propose a reliable and valid knowledge management performance measurement (KMPM) model for enterprises. Accordingly, this study draws on the knowledge management (KM) and factors affecting the flow of knowledge and its sharing in organizations, particularly the Ministry of Education (MOE) in Oman. Design/methodology: The study explored the current status of knowledge management (KM) in the MOE in general and knowledge sharing (KS) in particular; it also explored the factors affecting (KS). Therefore, it was divided into two sections: demographics and multiple choice questions comprising five factors: KMP, KS, Attitude, Commitment, and Shared Trust. The dimensional structure of the questionnaire was investigated with a sample of 136 employees holding various positions from the 9 Directorate General at the MEO in Oman (61.8% males and 38.2% females). Findings: Based on the factor analysis results, the questionnaire emphasized five factors: KMP, KS, Attitude, Commitment, and Shared Trust. The internal consistency and concurrent validity of KMPM were verified (Cronbach's alpha = 0.944). KMPM and its factors were significantly correlated with Socio-Technical Enablers (STE) scale. The validity of KMPM was tested using concurrent validity method and revealed a significant correlation of (0.847) between the two scales. This questionnaire was proved to be relatively reliable and valid. Practical implications: The researchers developed a questionnaire to measure the reality of KM initiatives in the MOE by assessing whether the work environment: (1) nurtures and accelerates the sharing of knowledge, (2) identifies enablers and obstacles affecting the flow of knowledge and (3) trains staff to capture the proper knowledge to be able to share it with the right people at the right time in the right form and at the right cost. The employees were classified according to job title into three levels: strategic, executive, and operational. Originality/value: This paper attempts to provide a comprehensive overview of the reality of knowledge management performance (KMP) capability assessment instrument in the MOE in Oman. No such measurement instrument currently exists in Oman. The instrument not only demonstrated consistent reliability, but also provided insights into organizational readiness for KMP with regard to three main individual factors, namely Commitment, Attitude, and Shared Trust. 
653 |a نظم الإدارة  |a إدارة المعرفة  |a إدارة الجودة الشاملة  |a الإدارة التعليمية  |a سلطنة عمان 
692 |b Knowledge  |b Knowledge Management  |b Questionnaire  |b Validation  |b Ministry of Education  |b Oman 
700 |9 612569  |a Jabur, Naeema H.  |e Co-Author 
700 |9 612570  |a Hassan, Abdelhamid S.  |e Co-Author 
700 |9 515900  |a Al-Aufi, Ali  |e Co-Author 
773 |c 002  |e Journal of information studies & technology  |f Journal of information studies & technology  |l 001  |m مج1, ع1  |o 2283  |s مجلة دراسات المعلومات والتكنولوجيا  |v 001  |x 2616-4930 
700 |9 443347  |a Bouazza, Abdelmajid  |e Co-Author 
856 |u 2283-001-001-002.pdf 
930 |d y  |p y  |q n 
995 |a EduSearch 
995 |a HumanIndex 
999 |c 1141502  |d 1141502