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|a eng
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|b مصر
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|9 653056
|a Salman, Eman
|e Author
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|a The Impact of FinTech on Financial Performance and Client's Satisfaction Evidence from Egyptian Banking Sector
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260 |
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|b جامعة حلوان - كلية التجارة وإدارة الاعمال
|c 2021
|g ديسمبر
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300 |
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|a 47 - 69
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336 |
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|a بحوث ومقالات
|b Article
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520 |
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|b Banking performance cannot be good without the Banking clients' satisfaction. The study investigates the impact of FinTech on financial performance and client satisfaction. A sample of seven banks represented in Egyptian banks over the period from 2016 to 2020, in addition to 396 banking clients. Finally, the study found a significant impact both of "banking investments on FinTech" and "number of Fitch's drives" on the rate of return on bank assets under the types of ownership (Domestic/Foreign/Mix) as a control variable. In addition to the significant impact of FinTech service characteristics on bank clients' satisfaction. Egyptian banks should consider financial technology as one of the tools of non-price competition that works to support the competitive position of the bank that agree with (Kemunto, and Kagiri, 2018; Chen et. al. 2021). In addition, the study recommends expanding studies related to the regulatory aspects of financial technology, which is known as RegTech.
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|a المصارف
|a الأداء المصرفي
|a الأداء المالي
|a رضا العملاء
|a التكنولوجيا المالية
|a البنوك المصرية
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692 |
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|b FinTech
|b Financial Performance
|b Clients Satisfaction
|b Egyptian Banking Sector
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773 |
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|4 الاقتصاد
|6 Economics
|c 002
|e Scientific Journal of Research and Business Studies
|l 004
|m مج35, ع4
|o 0472
|s المجلة العلمية للبحوث والدراسات التجارية
|v 035
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856 |
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|u 0472-035-004-002.pdf
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|d y
|p y
|q n
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|a EcoLink
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|c 1222140
|d 1222140
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