ارسل ملاحظاتك

ارسل ملاحظاتك لنا







Impact of External Green Marketing Mix on Customer Satisfaction: Study of Jordanian Green Consumers

المصدر: مجلة جامعة الحسين بن طلال للبحوث
الناشر: جامعة الحسين بن طلال - عمادة البحث العلمي والدراسات العليا
المؤلف الرئيسي: Tarabieh, Saeed M. Z. A. (Author)
مؤلفين آخرين: Al_Majali, Malek Mohammad (Co-Author)
المجلد/العدد: مج7, ملحق
محكمة: نعم
الدولة: الأردن
التاريخ الميلادي: 2021
الصفحات: 538 - 567
DOI: 10.36621/0397-007-988-020
ISSN: 2519-7436
رقم MD: 1270498
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EduSearch, AraBase, HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
Green Marketing | Marketing Mix | Customer Satisfaction
رابط المحتوى:
صورة الغلاف QR قانون

عدد مرات التحميل

21

حفظ في:
LEADER 02643nam a22002657a 4500
001 2024341
024 |3 10.36621/0397-007-988-020 
041 |a eng 
044 |b الأردن 
100 |a Tarabieh, Saeed M. Z. A.  |e Author  |9 571300 
245 |a Impact of External Green Marketing Mix on Customer Satisfaction:  |b Study of Jordanian Green Consumers 
260 |b جامعة الحسين بن طلال - عمادة البحث العلمي والدراسات العليا  |c 2021 
300 |a 538 - 567 
336 |a بحوث ومقالات  |b Article 
520 |b The purpose of this research is to focus on this untapped area. In this research, the unique and different factors have been presented that includes the external elements of green marketing mix and green customer satisfaction. The framework examines the influence on green customers’satisfaction by seven external green marketing mix elements (green people, green providers, green pressure groups, green politicians, green problems, green predictions, green partners) in Jordan. The survey was conducted through a questionnaire on customers of green or environmental products or services who were the focus of this research. To measure the variables, 5-point Likert scale was chosen and for the analysis of casual relationships between factors, Partial Least Squares (PLS) technique was used. According to the empirical findings, the seven external green marketing mix factors under study had positive relationships with green customer satisfaction. The second finding was that the green customer satisfaction was influenced the most by green pressure groups followed by the third finding which identified green problems as the second highest influencer. In addition, the green customer satisfaction was least affected by green predictions. The findings are coherent with other available literature on green marketing. 
653 |a الشراء التنظيمي  |a القدرات الإدارية  |a الأداء البيئي  |a جودة التسويق  |a الأردن 
692 |b Green Marketing  |b Marketing Mix  |b Customer Satisfaction 
700 |a Al_Majali, Malek Mohammad  |e Co-Author  |9 676601 
773 |4 العلوم الإنسانية ، متعددة التخصصات  |6 Humanities, Multidisciplinary  |c 020  |f Mağallaẗ Ğāmiʿaẗ al-Ḥusayn bin Ṭalāl li-l-buḥūṯ  |l 988  |m مج7, ملحق  |o 0397  |s مجلة جامعة الحسين بن طلال للبحوث  |t Al - Hussein Bin Talal University Journal of Research  |v 007  |x 2519-7436 
856 |u 0397-007-988-020.pdf 
930 |d y  |p y  |q n 
995 |a EduSearch 
995 |a AraBase 
995 |a HumanIndex 
999 |c 1270498  |d 1270498