The Importance Of Total Quality Management On Achieving Company’s Competitive Advantage in Hotels Industry
| المصدر: | مجلة العلوم الاقتصادية والتسيير والعلوم التجارية |
|---|---|
| الناشر: | جامعة محمد بوضياف المسيلة - كلية العلوم الاقتصادية والتجارية وعلوم التسيير |
| المؤلف الرئيسي: | Gourida, Siham (Author) |
| المجلد/العدد: | مج16, ع1 |
| محكمة: | نعم |
| الدولة: |
الجزائر |
| التاريخ الميلادي: |
2023
|
| الشهر: | يونيو |
| الصفحات: | 300 - 312 |
| ISSN: |
1112-8984 |
| رقم MD: | 1389838 |
| نوع المحتوى: | بحوث ومقالات |
| اللغة: | الإنجليزية |
| قواعد المعلومات: | EcoLink |
| مواضيع: | |
| كلمات المؤلف المفتاحية: |
Total Quality Management | TQM | Competitive Advantage | Hotels | Djelfa
|
| رابط المحتوى: |
الناشر لهذه المادة لم يسمح بإتاحتها. |
| المستخلص: |
This paper has discussed the concept of total quality management and competitive advantage in aim to highlight the main dimensions that a company should focus on, such as; customer focus, continuous improvement, employee involvement, top management support..etc . This paper has emphasized on the importance of implementing the total quality management principles in the company’s strategy as a key secret on achieving its competitive advantage.by taking hotel sector-case of Djelfa city- as an example the statistical findings approved the research hypotheses of the relationship among the study variables |
|---|---|
| ISSN: |
1112-8984 |
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