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Impact of Covid-19 on Employees Retention in Hotels and Travel Agencies in Egypt

المصدر: المجلة الدولية للتراث والسياحة والضيافة
الناشر: جامعة الفيوم - كلية السياحة والفنادق
المؤلف الرئيسي: El-Emam, Ghada M. (Author)
مؤلفين آخرين: Kamel, Nancy J. (Co-Author)
المجلد/العدد: مج15, ع3
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2021
الشهر: ديسمبر
الصفحات: 653 - 693
DOI: 10.21608/jihtha.2021.281966
ISSN: 2636-4115
رقم MD: 1392821
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
Covid-19 | Employee Retention | Hospitality Industry | Travel Agencies
رابط المحتوى:
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المستخلص: Covid19 has generated significant consequences affecting almost all aspects of life around the globe as a result of its rapid spread. One of the most negatively affected industries is the tourism industry. Some studies have explored COVID-19 impacts on employees in tourism and hospitality sector. This research aims to investigate the impact of Covid-19 on employees retention in hotels and travel agencies in Egypt. For this purpose, a self-administered questionnaire was used with a random sample of employees in hotels and travel agencies in Greater Cairo. A number of 220 forms were distributed in five star hotels in Greater Cairo, among them 171 forms (77.7%) were completed and valid for analysis. Also, a number of 100 forms were distributed in travel agencies category (A) in Greater Cairo among them 63 forms (63%) were completed and valid for analysis. The research hypotheses were tested through multiple regression using Statistical Package for Social Science (SPSS 25). The initial results show that Covid-19 negatively affected employee retention.

ISSN: 2636-4115

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