The Impact of Academic Satisfaction as a Mediator on International Conferences
| المصدر: | مجلة جامعة جيهان أربيل للعلوم الإنسانية والاجتماعية |
|---|---|
| الناشر: | جامعة جيهان أربيل |
| المؤلف الرئيسي: | Al-Salami, Qusay H. (Author) |
| مؤلفين آخرين: | Abdalla, Souhila N. (Co-Author) |
| المجلد/العدد: | مج6, ع1 |
| محكمة: | نعم |
| الدولة: |
العراق |
| التاريخ الميلادي: |
2022
|
| الصفحات: | 19 - 26 |
| ISSN: |
2709-8648 |
| رقم MD: | 1430814 |
| نوع المحتوى: | بحوث ومقالات |
| اللغة: | الإنجليزية |
| قواعد المعلومات: | EduSearch, HumanIndex |
| مواضيع: | |
| كلمات المؤلف المفتاحية: |
Service Quality | Expectation | Conference Industry
|
| رابط المحتوى: |
الناشر لهذه المادة لم يسمح بإتاحتها. |
| LEADER | 02582nam a22002417a 4500 | ||
|---|---|---|---|
| 001 | 2177603 | ||
| 041 | |a eng | ||
| 044 | |b العراق | ||
| 100 | |a Al-Salami, Qusay H. |e Author |9 757371 | ||
| 245 | |a The Impact of Academic Satisfaction as a Mediator on International Conferences | ||
| 260 | |b جامعة جيهان أربيل |c 2022 | ||
| 300 | |a 19 - 26 | ||
| 336 | |a بحوث ومقالات |b Article | ||
| 520 | |b Scientists have lately discovered that the quality of services has a significant influence on academic satisfaction (AS) and academic loyalty. Universities in Erbil are competing attract academics by conducting international conferences. The purpose of this study is to evaluate the service quality (SQ) in international conferences. A statistical analysis was provided based on data collected from 150 responses from academics at Cihan University-Erbil and other universities in the region. A structured questionnaire was conducted by the respondents to analyze their general expectations on conference services and the actual service performance they perceived with the conference. The study also assessed the impact of respondents’ past experiences on their expectations. The findings of this study show that we have positive effect between the total effect of (SQ) the independent variable (IV) on (conference industry [CI]) the dependent variable is highly significant with (t = 6.02, p < 0.05), also the effect of the mediator variable (AS) was significant with (t = 7.01, p < 0.05), and finally both the IV and the mediator variable (SQ) and (AS) have a significant effect on the dependent variable (CI). We found that the meditation effect was partial but not complete effect. | ||
| 653 | |a الرضا الأكاديمي |a المؤتمرات الدولية |a جودة الخدمات |a العراق | ||
| 692 | |b Service Quality |b Expectation |b Conference Industry | ||
| 700 | |a Abdalla, Souhila N. |e Co-Author |9 757392 | ||
| 773 | |4 العلوم الإنسانية ، متعددة التخصصات |4 العلوم الاجتماعية ، متعددة التخصصات |6 Humanities, Multidisciplinary |6 Social Sciences, Interdisciplinary |c 004 |e Cihan University-Erbil journal of humanities and social sciences |f Mağallaẗ ğāmiʿaẗ Ğīhān- Arbīl li-l-ʿulūm al-insāniyyaẗ wa-al-iğtimāʿiyyaẗ |l 001 |m مج6, ع1 |o 2496 |s مجلة جامعة جيهان أربيل للعلوم الإنسانية والاجتماعية |v 006 |x 2709-8648 | ||
| 856 | |u 2496-006-001-004.pdf | ||
| 930 | |d n |p y |q n | ||
| 995 | |a EduSearch | ||
| 995 | |a HumanIndex | ||
| 999 | |c 1430814 |d 1430814 | ||
عناصر مشابهة
-
Customer Satisfaction on Quality of ISO Standard 9126 Services in Electronic Banking in Libya
بواسطة: Al-Salami, Qusay H. منشور: (2023) -
The Factors Affecting Customer Relationship Management Implementation at DHL Company in Baghdad, Iraq
بواسطة: Al-Salami, Qusay H. منشور: (2019) -
Report on a Conference International Conference Geotunis
بواسطة: Fadda, Eyad H. R. منشور: (2012) -
International Maritime Conference At Naples
بواسطة: B, J. Y. منشور: (1951) -
Customer Satisfaction as a Mediator between Service Quality Dimensions and Behavioral Intentions in the Egyptian Hotel Industry
بواسطة: Baiomy, Ahmed Elbadawy منشور: (2017)
