The Importance of Digitization in Social Security Institutions: A Case Study of the National Social Security Fund for Unpaid Workers CASNOS - Biskra Agency
| المصدر: | مجلة بحوث الإدارة والاقتصاد |
|---|---|
| الناشر: | جامعة زيان عاشور بالجلفة - كلية العلوم الاقتصادية والتجارية وعلوم التسيير |
| المؤلف الرئيسي: | Adissa, Chahra (Author) |
| مؤلفين آخرين: | Khouni, Rabah (Co-Author) |
| المجلد/العدد: | مج6, ع1 |
| محكمة: | نعم |
| الدولة: |
الجزائر |
| التاريخ الميلادي: |
2024
|
| الشهر: | مارس |
| الصفحات: | 1 - 19 |
| ISSN: |
2676-184x |
| رقم MD: | 1456734 |
| نوع المحتوى: | بحوث ومقالات |
| اللغة: | الإنجليزية |
| قواعد المعلومات: | EcoLink |
| مواضيع: | |
| كلمات المؤلف المفتاحية: |
Digitization | Social Security | Social Security Digitization
|
| رابط المحتوى: |
عدد مرات التحميل
2
| المستخلص: |
The aim of this study is to identify the specificity and importance of digitization of social security institutions in particular. So the digitization of social security services, like other services, is very important, and this coincides with the rapid development of information and communication technology and the intensity of competition, which necessitated the extensive use of technical and modern methods and their integration into Completing various financial and administrative tasks and services. In addition to determining the impact of this digital transformation on the provision of services in these institutions, and highlighting the general framework on which this pattern focuses on improving service and gaining customer trust. After the analytical study, it became clear that despite the state’s efforts in the aspect of digitization of these institutions, which made it possible to highlight all the strengths and weaknesses of the sector in light of the digital transformation, there are still some challenges and requirements that require focus on to achieve the success of the goals of the state plan. |
|---|---|
| ISSN: |
2676-184x |
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