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الرئيسية > The Influence of Individual Ch...>الوصف

The Influence of Individual Chara Cteristics on Per-Ceived Information Systems Qualities and Effectiveness at the Ministry of Commu-Nications Kuwait

المصدر: المجلة العربية للعلوم الإدارية
الناشر: جامعة الكويت - مجلس النشر العلمي
المؤلف الرئيسي: Khalil, Omar E. A. (Author)
مؤلفين آخرين: Ghanim, Haitham G. (co-Auth) , Abd Alrazek, Refaat H. (Co-Author)
المجلد/العدد: مج 21, ع 1
محكمة: نعم
الدولة: الكويت
التاريخ الميلادي: 2014
الصفحات: 7 - 42
DOI: 10.34120/0430-021-001-004
ISSN: 1029-855X
رقم MD: 514012
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EcoLink
مواضيع:
Communiction | Quality | Kuwit
رابط المحتوى:
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المستخلص: Nowadays, information technology (IT) is indispensible for contemporary private and public organizations. Nevertheless, identifying the perceived qualities of the information systems (IS) being used, the influence of the systems on users job performance and the factors that affect such perceptions provide a foundation for decisions and policies aimed to improve IS effectiveness. This research explored the influence of a number of individual characteristics on the perceived system quality (SQ), information quality (IQ), IT service quality (SVQ), and the individual impact (IIM) of systems on users job performance at the Ministry of Communications (MOC) of Kuwait. Overall, the findings suggest that users hold low positive attitudes towards SQ, IQ, SVQ, and IIM. In addition, gender, education, and tenure have no effect on the perceived systems qualities and individual impact. However, the study shows that age affects SVQ; nation¬ality affects SVQ and IIM; job type affects SVQ; and sector type affects SQ, IQ, SVQ, and IIM. These findings and their implications are further discussed in the paper.
ISSN: 1029-855X

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