ارسل ملاحظاتك

ارسل ملاحظاتك لنا







The Role of Internal Marketing in Job Satisfaction of Employees in the National Bank of Egypt

المصدر: مجلة البحوث المالية والتجارية
الناشر: جامعة بورسعيد - كلية التجارة
المؤلف الرئيسي: Gad, Khalid A. (Author)
المجلد/العدد: ع2
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2011
الشهر: ديسمبر
الصفحات: 493 - 509
ISSN: 2090-5327
رقم MD: 663345
نوع المحتوى: بحوث ومقالات
قواعد المعلومات: EcoLink
مواضيع:
رابط المحتوى:
صورة الغلاف QR قانون

عدد مرات التحميل

64

حفظ في:
LEADER 02287nam a22002057a 4500
001 0060389
044 |b مصر 
100 |a Gad, Khalid A.  |e Author  |9 342195 
245 |a The Role of Internal Marketing in Job Satisfaction of Employees in the National Bank of Egypt  
260 |b جامعة بورسعيد - كلية التجارة  |c 2011  |g ديسمبر 
300 |a 493 - 509 
336 |a بحوث ومقالات 
500 |a النص باللغة الإنجليزية 
520 |b The concept of ‘internal marketing’ has received considerable coverage in the literature, but even its most ardent supporters have noted problems in translating the concept into reality. The purpose of this paper is to examine the impact of internal marketing on job satisfaction of the employees of the National Bank of Egypt The independent variables are internal marketing factors which are represented by training and development, organizational support, incentives and motivation, and retention policy. The dependent variable is represented by job satisfaction. A structured questionnaire has been developed and was distributed to a sample of 300 bankers representing all the employees in the National bank of Egypt A total of 119 Employees have responded and returned the completed questionnaire. This study used the multiple regression analysis to show the impact of internal marketing on job satisfaction The research findings showed that internal marketing (training and development, organizational support, incentives and motivation, and retention policy) had a positive effect on the National bank of Egypt employees’ job satisfaction. This research will make a positive contribution in the direction of internal marketing factors and its impact on bankers' job satisfaction in Egypt. 
653 |a التسويق الداخلي  |a العاملون  |a الرضا الوظيفي  |a البنك الأهلي المصري 
773 |4 الاقتصاد  |4 إدارة الأعمال  |6 Economics  |6 Business  |c 043  |e The Financial & Commercial Researches Journal  |f Maǧallaẗ Al-Buḥūṯ Al-Mālīyyaẗ wa Al-Tugariyyaẗ  |l 002  |m ع2  |o 0475  |s مجلة البحوث المالية والتجارية  |v 012  |x 2090-5327 
856 |u 0475-012-002-043.pdf 
930 |d y  |p y  |q y 
995 |a EcoLink 
999 |c 663345  |d 663345