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|b المغرب
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|9 412820
|a Bouhouili, M'barka
|e Author
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|a Les Apports Des Technologies De L’information Et De La Communication Dans L’amélioration De La Qualité Des Services :
|b Cas Des Établissements Hoteliers De La Ville D’agadir, Maroc
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|b جامعة ابن زهر - كلية الاداب والعلوم الإنسانية
|c 2014
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|a 220 - 237
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|a بحوث ومقالات
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|b The success of accommodations is strongly related to customer satisfaction, especially that the offers of the hotels are mainly based on services, which are influenced by the experience during the stay, and also by the staff contact. This article examines the role of the Information and Communication Technologies (ICT) in enriching this experience by offering better service "following the tech news".
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|a تكنولوجيا المعلومات
|a تكنولوجيا الاتصالات
|a جودة الخدمات
|a الخدمات الفندقية
|a المغرب
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|a Amri, Mostapha
|e Co-Author
|9 412822
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|9 412821
|a Rachidi, Ali
|e Co-Author
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|4 الادب
|4 العلوم الإنسانية ، متعددة التخصصات
|6 Literature
|6 Humanities, Multidisciplinary
|c 011
|e Dirassat
|l 017
|m ع17
|o 0986
|s دراسات
|v 000
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|u 0986-000-017-011.pdf
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|d y
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|a AraBase
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|a HumanIndex
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|c 780686
|d 780686
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