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Students’ Perception of Virtual Reference Services "VRS" Ask Alibrarian: A Case Study of Digital Library Services in Shaqra University, Saudi Arabia
| المصدر: | الإتجاهات الحديثة في المكتبات والمعلومات |
|---|---|
| الناشر: | المكتبة الأكاديمية |
| المؤلف الرئيسي: | Elgllaba, Mohammed Fathy Mahmoud (Author) |
| المجلد/العدد: | مج24, ع48 |
| محكمة: | نعم |
| الدولة: |
مصر |
| التاريخ الميلادي: |
2017
|
| التاريخ الهجري: | 1438 |
| الشهر: | يوليو |
| الصفحات: | 365 - 386 |
| ISSN: |
1110-8126 |
| رقم MD: | 844038 |
| نوع المحتوى: | بحوث ومقالات |
| اللغة: | الإنجليزية |
| قواعد المعلومات: | HumanIndex |
| مواضيع: | |
| كلمات المؤلف المفتاحية: |
Virtual Reference Services (VRE) | Ask a Librarian | Digital Library | Shaqra University
|
| رابط المحتوى: |
الناشر لهذه المادة لم يسمح بإتاحتها. |
| المستخلص: |
Purpose- The purpose of this paper is to describe the findings of a survey and evaluate the role played by Virtual Reference Services (VRS) “Ask a librarian” in Shaqra university society,especially students. The main objective of the survey was to obtain feedback from sample on their perceptions of digital library services,to give the librarians in digital library an opportunity to make suggestions. Design/methodology/approach- Mixed methods approach was adopted. A questionnaires and interviews were used to gather data. The sample size was 392 undergraduate students of the University of Shaqra were randomly selected. Findings - The results of the survey indicated that students users have different perceptions with regard to Virtual Reference Services (VRS) “Ask a librarian “Overall, the majority of the respondents stated that the evaluation of the (VRS) “Ask a librarian” needs improvement, and there are students whodo not know how to use (VRS) “Ask a librarian” and were not aware about all the services offered. Practical implications – The study is intended to help librarians in Shaqra digital library to identify the necessary elements and mechanisms, to design a proper degree of VRS, to develop and evaluate the current VRS systems. Originality/value - This survey is the first comprehensive study on the students use of Virtual Reference Services (VRS) “Ask a librarian" in Shaqra university and in Arab world, It shows what is the role of (VRS) digital library, and to what extent achieve the satisfaction of Students’ users in digital library of Shaqra university. |
|---|---|
| ISSN: |
1110-8126 |
عناصر مشابهة
-
Virtual "Electronic" Reference Services in Academic Libraries
بواسطة: جابر، الهام نجم منشور: (2008) -
University Digital Library Usage : A Case Study from Malaysia
بواسطة: Alotaibi, Saqar منشور: (2019) -
Evaluation of Students Awareness and Usage of Digital Learning Sources in Academic Libraries: College of Business - King Khalid University - Saudi Arabia
بواسطة: Al-Maliki, Saeed Q. Al-Khalidi منشور: (2022) -
The Effect of Automation on Academic Libraries in Saudi Arabia
بواسطة: Lamfon, Maha Mohammed Amin منشور: (1996) -
تقنية الخدمة المرجعية الافتراضية "VRS" في مكتبات ومؤسسات المعلومات في العالم العربي
بواسطة: سبيتي، فرح منشور: (2023)
