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The Miles And Snow Typology Groups A Comparison Of Services And Manufacturing Samples

المصدر: المجلة العربية للعلوم الإدارية
الناشر: جامعة الكويت - مجلس النشر العلمي
المؤلف الرئيسي: Heiens, Richard A. (Author)
مؤلفين آخرين: Quttainah, Majdi A. (Co-Author), Pleshko, Larry P. (Co-Author)
المجلد/العدد: مج25, ع1
محكمة: نعم
الدولة: الكويت
التاريخ الميلادي: 2018
الشهر: يناير
الصفحات: 121 - 138
DOI: 10.34120/0430-025-001-005
ISSN: 1029-855X
رقم MD: 871384
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EcoLink
مواضيع:
كلمات المؤلف المفتاحية:
services versus manufacturing | marketing orientation | Miles and Snow | organizational structure
رابط المحتوى:
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المستخلص: The study represents an investigation of the Miles and Snow (1978) strategic profiles in samples drawn from two distinct industry sectors: financial services firms and product manufacturing firms. In particular, the authors investigate how the Miles and Snow (M&S) strategy groups differ in organizational structure, marketing orientation, and performance. Findings indicate that Prospectors and Analyzers are more market oriented overall as well as more competitor oriented than their Defender and Reactor counterparts. In addition, financial services Reactor firms exhibited the lowest market share and profit performance. The findings also show that Analyzers from the product manufacturing sample performed at the highest level in terms of both market share and profits. Exceptfor the product manufacturing Analyzers, the profit performance of services Prospectors was also superior to the other M&S types.

ISSN: 1029-855X

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