ارسل ملاحظاتك

ارسل ملاحظاتك لنا







Factors Affecting Social Media Usage Behavior by Bank Employees: An Extended TAM Approach

المصدر: مجلة الدراسات والبحوث التجارية
الناشر: جامعة بنها - كلية التجارة
المؤلف الرئيسي: Tarek, Marwa (Author)
مؤلفين آخرين: Morsi, Shereen (Co-Author)
المجلد/العدد: س36, ع4
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2016
الصفحات: 497 - 520
ISSN: 1110-1547
رقم MD: 938490
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EcoLink
مواضيع:
كلمات المؤلف المفتاحية:
Technology Acceptance Model (TAM) | Perceived Case of Use | Perceived Usefulness | Attitude Toward Using | Behavioral Intention to Use | Computer Self-Efficacy | Interactivity | System Design | Technical Support | Social Media
رابط المحتوى:
صورة الغلاف QR قانون

عدد مرات التحميل

5

حفظ في:
LEADER 02834nam a22002297a 4500
001 1684694
041 |a eng 
044 |b مصر 
100 |9 361895  |a Tarek, Marwa  |e Author 
245 |a Factors Affecting Social Media Usage Behavior by Bank Employees:  |b An Extended TAM Approach 
260 |b جامعة بنها - كلية التجارة  |c 2016 
300 |a 497 - 520 
336 |a بحوث ومقالات  |b Article 
520 |b Nowadays, Information technology (IT) is increasingly becoming an invaluable tool and a key element that drives development, support growth, promote innovation, and enhance competitiveness for any sector. The importance of this study derives from the significance of determining to what extent employees are interested in using social media as a platform to fulfill their responsibilities since the success of use and implementation of any system rely basically oh the employees' acceptance. In Egypt there is a growing trend towards investing in banking technologies and producing their own apps in order to modernize the overall working system and offer a greater range of services. In order to determine to what extent the banks' employees have a positive behavioral intention towards social media adoption, Technology Acceptance Model (TAM) is mainly applied and four external factors are. tested; computer self-efficacy, interactivity, system design and technical support which determine their significant impacts on the employees' perceived ease of use and usefulness. The research model was tested using data collected from 429 questionnaires and analyzed using a Partial Least Squares (PLS) technique. The results showed that user perceived ease of use and usefulness are strongly and positively correlated with their behavioral intention to use social media. Empirical results confirmed on the importance of applying internal social media applications in banks to promote the employees' collaboration and to improve their engagement through sharing their own personal and professional experiences with their co-workers. 
653 |a نظم المعلومات التجارية  |a التنمية  |a الشبكات الإجتماعية  |a الإعلام 
692 |b Technology Acceptance Model (TAM)  |b Perceived Case of Use  |b Perceived Usefulness  |b Attitude Toward Using  |b Behavioral Intention to Use  |b Computer Self-Efficacy  |b Interactivity  |b System Design  |b Technical Support  |b Social Media 
700 |9 361894  |a Morsi, Shereen  |e Co-Author 
773 |4 الإدارة  |4 الاقتصاد  |6 Management  |6 Economics  |c 028  |f Mağallaẗ Al-Dirāsāt wa Al-Buḥūṯ Al-Tiǧāriyyaẗ  |l 004  |m س36, ع4  |o 1918  |s مجلة الدراسات والبحوث التجارية  |t Journal of Studies and Business Research  |v 036  |x 1110-1547 
856 |u 1918-036-004-028.pdf 
930 |d y  |p y  |q n 
995 |a EcoLink 
999 |c 938490  |d 938490