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Factors Affecting Employees’ Productivity in Food and Beverage Department in Mercure Hotels Chain in Egypt

المصدر: المجلة الدولية للتراث والسياحة والضيافة
الناشر: جامعة الفيوم - كلية السياحة والفنادق
المؤلف الرئيسي: Shaheen, Oncy H. (Author)
مؤلفين آخرين: Gomaa, Karam (Co-Author), Morsy, Mohamed A. (Co-Author), Qoura, Omar (Co-Author)
المجلد/العدد: مج12, ع1
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2018
الشهر: مارس
الصفحات: 67 - 81
ISSN: 2636-4115
رقم MD: 978994
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
Employees Productivity | Data Envelopment Analysis (DEA) | Efficiency | Labor Productivity | Partial Productivity | Mercure Hotels | Food and Beverage | Performance Stochastic Frontier Analysis (SFA)
رابط المحتوى:
صورة الغلاف QR قانون
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LEADER 02966nam a22002537a 4500
001 1721549
041 |a eng 
044 |b مصر 
100 |9 528282  |a Shaheen, Oncy H.  |e Author 
245 |a Factors Affecting Employees’ Productivity in Food and Beverage Department in Mercure Hotels Chain in Egypt 
260 |b جامعة الفيوم - كلية السياحة والفنادق  |c 2018  |g مارس 
300 |a 67 - 81 
336 |a بحوث ومقالات  |b Article 
520 |b  The major aim of this research is to find the productivity in the food and beverage department in Mercure chain hotels in Egypt using the linear programming technique, stochastic frontier analysis (SFA) by using panel data for ten years results from year (2007) – (2016) from case study hotels. This study uses a parametric approach to measure the productivity especially in the last years. However, productivity management is a big challenge to organizations especially when the product is in the form of a service. This study aims at measure the food and beverage productivity. Design/ methodology/ approach. 1-The first phase empirical data was collected via a structured questionnaire from line staff and managers of Mercure hotels in Egypt 2-The second phase data was collected from the annual profit and loss statement of the abovementioned hotels. Findings: this research accepted 2 factors which were (x1=external factors and x4 = management related factors and their hypothesis were then accepted, however the others factors were refuted in this empirical data which might let the door open to further research to find out why this factor were not significant; Research limitations/implications – Based on the research findings and their discussions, this study provides recommendations for future research in this area to examine the non-significant factors in anther hotels and in anther departments. 
653 |a الفنادق  |a الإدارة الفندقية  |a إدارة الأغذية والمشروبات  |a الإنتاجية  |a مؤشر ستوكاستيك  |a التحليل التطويقي للبيانات  |a سلسلة فنادق ميركيور  |a مصر 
692 |b Employees Productivity  |b Data Envelopment Analysis (DEA)  |b Efficiency  |b Labor Productivity  |b Partial Productivity  |b Mercure Hotels  |b Food and Beverage  |b Performance Stochastic Frontier Analysis (SFA) 
700 |9 528286  |a Gomaa, Karam  |e Co-Author 
700 |9 528284  |a Morsy, Mohamed A.  |e Co-Author 
773 |4 العلوم الإنسانية ، متعددة التخصصات  |6 Humanities, Multidisciplinary  |c 019  |e International Journal of Heritage, Tourism, and Hospitality  |f Al-Mağallah Al-Dawliyyaẗ yaḥah wal Ḍiyafah Lil Turāṯ wal Si  |l 001  |m مج12, ع1  |o 1941  |s المجلة الدولية للتراث والسياحة والضيافة  |v 012  |x 2636-4115 
700 |9 528285  |a Qoura, Omar  |e Co-Author 
856 |u 1941-012-001-019.pdf 
930 |d n  |p y  |q n 
995 |a HumanIndex 
999 |c 978994  |d 978994