المستخلص: |
Employee engagement is a relatively recent concept, yet, little is studied about its factors and outcomes in the tourism field especially governmental tourism authorities. The research aimed to determine the level of employee engagement and the factors affecting on this level at Tourism Promotion Authority, Tourism Companies and Tour Guides Sector and Tourism and Hotel Establishments Sector in the Egyptian Ministry of Tourism. Moreover, the research measured whether engagement differs according to demographic factors. On the other hand, it examined the relation between employee engagement and organizational commitment. The hypotheses of this research were measured through questionnaires. The main finding of this research indicated that the level of employee engagement at the two sectors is above average. The regression model clarified that training and development, internal communication, recognition and rewards; and leadership influenced on employees engagement. Moreover, there is a relation between employees’ engagement and organizational commitment. Furthermore, there are no significant differences between the selected sectors in the dimensions of the research.
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