المستخلص: |
Many hotels are subject to environmental regulations. A growing practice of the impact of activities on the environment has created a greater need to take into account environmental factors to housekeeping department, because it consume higher amount of energy and resources, thus it need to apply the environmental practices. EMS provides a framework for organizations that wish to effectively manage their environmental affairs. This research aims to investigate the correlation between the demographics of housekeeping employees and hotels demographics the environmental practices in housekeeping department, because it is considered one of the higher consumption departments of resources and energy. The results stated that demographic factors of housekeeping employees that have that have a positive relation with environmental practices in hotels; where there are have strong positive and strong relationship such as age, educational level, experiences of housekeeping employees, hotel classification, and hotel ownership. But, there are positive and weak relationships such as gender and position of housekeeping employees. To achieve this aim, the researcher surveyed 300 employees in four and five- star hotels in Alexandria. Data were analyzed using SPSS 22. The research recommended the hotel management should well equip and train the housekeeping employees on the environmental practices (Energy Saving, Water Conservation and Waste Management) to increase their environmental awareness and knowledge. Also, the human resources should hiring eco-friendly employees, retain the environmental interest employees, retain and rewarding for highly environmental behavior of housekeeping employees.
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